Terms & Conditions of Sale
Shipping:
We ship within the
continental contiguous 48 States. Shipments to Hawaii and Alaska and
overseas can be arraigned but will require additional shipping charges.
Please email us or call for assistance shipping to these locations.
We do not ship
to post office boxes or FOB addresses. Our shipping method and calculated
charges are based on DHL 2nd Day Service rates.
All artwork
is custom made. Please allow 7-10 business days for us to build
your artwork. The delivery time for most orders is 10 to 14 days
after you place your order.
If DHL is unable
to deliver any package, or if the package has incorrect or incomplete
address DHL charges a fee of $15.00 for each shipment. That charge
will be passed on to the customer. Please double check addresses
during checkout we will not be responsible for your not providing correct
mailing address information.
Classic Golf Images reserves the right to ship items based on the most
cost effective means possible. Orders of 3 or more prints will be shipped
as freight.
Return Policy
Please call
866-465-3774 for any returns. Items
purchased from Classic Golf Images, may be returned within 15 days of
receipt of merchandise. No returns will be accepted after 15 days
of receipt. All returned merchandise must be new and unused,
and in resalable condition with all the original packaging. A 15% restocking
fee will apply for all return items. NO EXCEPTIONS!
Merchandise that
is returned and found to be in non-saleable condition, due to damage or
use, may be assessed charges, up to 80% of the original purchase price.
This assessment, if applied, will be deducted from the amount returned.
Any merchandise we are not
able to return to a resalable condition will not be issued any credits
and will be returned to the buyer.
To return merchandise
contact us via telephone at 866-465-3774 or email for authorization.
Returned merchandise
may be shipped via DHL ONLY and must be insured for the full amount of
the purchase. Lost or damaged returns are not the responsibility
of Classic Golf Images, Inc. No refunds will be issued if this occurs.
Classic Golf
Images, Inc. reserves the right to refuse return of any merchandise if our
return policy and procedure are not followed. This right of refusal
includes shipping of the merchandise back to the buyer, with shipping costs
being charged to the buyer of the original purchase.
Lost or Wrong
Orders:
If you have placed
an order and have not received it within 21 days time, or the merchandise
received is incorrect, please contact us at 866-465-3774 or via email
and we will trace your order.
Damaged
Merchandise
When a shipment is
received please inspect for damage. Contact us immediately in the
case of damaged merchandise at 866-465-3774 or via email. Do not
return damaged merchandise without contacting us first.
Order Forms
Our site uses an
order form for customers to request information, products, and services. We
collect contact information (email address), and financial information
(credit card numbers) to keep in touch with our customers. Contact
information is also used for marketing purposes. Customers may opt-out of
receiving future mailings or emails. Financial information that is
collected is used to bill the customer for the products they purchase. We do
not sell our database to anyone outside of our company. You can be sure
your personal information will never be used by anyone except our staff.
Security
This site has
security measures in place to protect the loss, misuse, and alteration of
the information under our control.
Credit Card
Orders
Credit card
information using “Secure Check Out” is encrypted prior to being sent to
2checkout.com over the Internet, for validation and processing. We have a
record of your purchase only with 2checkout.com, we do not have your credit
card number.
U.S. Mail, Email
lists:
Any address or
Email information collected by Classic Golf Images, Inc. is kept in strict
confidence and not released to any reseller or outside source of any type.
Contacting the Web Site
If you have any
questions about this privacy statement, the practices of this site, or your
dealings with the Web site, you can contact:
1. You
can send
email
2. You
can call the following telephone number: 866-465-3774
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